We are living in a time that is characterized by almost daily advancements in technology, artificial intelligence, machine learning and data collection. In order for organizations to stay relevant and top of mind, it’s necessary to grow and adapt in this environment. According to Pew Research Center, 77% of Americans now own a smart phone, and they’re using it for everything from streaming media to banking. While, you may already recognize the need to engage your customer base in...
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